Quality Question Bank
for Exam preparation

Quality- Q2. The cost of quality is needed to identify opportunities for improvement. The cost of quality is, therefore, defined as the dollar value associated with ______________.

1. producing a product that meets the requirement
2. nonconformance to the requirement
3. any cost for quality personnel and tools
4. any extra cost to hire a quality consultant
5. all extra efforts to implement a quality program

Quality- Q3. The focal point of all quality control should be:

1. Price focus
2. Cost Focus
3. Customer Focus
4. Manufacturing Focus

Quality- Q4. Quality circles work best if employees are initially trained in ______________

1. Group dynamics
2. Motivation principles
3. Communications
4. All of the three.

Quality- Q5. The acronym DMAIC stands for:

1. Develop, Metrics, Analyze, Implement, Contain
2. Define, Measure, Analyze, Improve, Control
3. Define, Metrics, Analysis, Implement, Control
4. None of the above

Quality- Q6. Quality is often influenced by all of the following except:

1. fabrication processes and methods
2. supervision
3. inspection
4. cost of materials
5. design

Quality- Q7. Let p0 be the incoming fraction defective and p1 be the outgoing fraction defective (Assume both p1 and p0 is greater than 0). If rectifying inspection is performed then:

1. P0
2. P1
3. None of the above
4. Cannot be determined

Quality- Q8. The purpose of tollgate reviews is to:

1. Ensure the project stays on track
2. Reinforce priorities
3. Allow management to show their continued commitment
4. All of the above

Quality- Q9. The Voice of the Customer

1. The number of errors in the process
2. A control chart with control limits
3. The department's output target
4. The customer's specification limits

Quality- Q10. Which are the best two charts to show trends in a process?

1. Gantt and CPM
2. Pareto and Control
3. Control and Run
4. Histogram and Run
5. Gantt and Pert